You wish to terminate your telephone or Internet access subscription for a legitimate reason

 

You are forced, for reasons beyond your control, to give up your telephone subscription or Internet access. If this reason constitutes a “legitimate reason”, you can terminate, without compensation, even if you are hired for a certain period.

 

Yes, but what is a legitimate reason? Your contract cites a few examples: unemployment, moving to an uncovered area, death of the subscriber, long-term hospitalization, incarceration, etc. But these lists are not exhaustive and you can invoke another event as soon as it occurs. was unpredictable when taking out the subscription and prevents its continuation.

 

Dear,

 

I would like to terminate the subscription (specify the contract references) taken out with your company on (date).

 

Indeed, I can no longer use your services, because (indicate the reason: I moved to [place], where it is not possible to receive your services, or I lost my job, or I am hospitalized (e) for three months…). You will find attached the supporting documents for this situation.

 

(1st case) You will notice that this is a legitimate reason for termination without charge provided for in the contract that we have concluded.

 

(2nd case) This reason is not among those you cite in the contract we signed, but you will recognize that this situation, beyond my control, no longer allows me to benefit from your services and that it is therefore a legitimate reason for termination free of charge.

 

(If you do not want the service to be interrupted within ten days) I want this termination to take effect on (set a date beyond the ten days).

 

(If you pay for your subscription by credit card or by direct debit from your account) I had opted for payment by (specify), I therefore ask you to stop withdrawing from the receipt of this letter.

 

Please accept, Madam, Sir, the expression of my best regards.

 

(Signature) 112

 

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