A product seems dangerous to you. You go to the Consumer Safety Commission
You have just been the victim or witness of an accident caused by a product or during a service, or you have noticed a risk related to the use of the product or service. It seems to you that the accident or the risk is due to a bad design of the product or a bad organization of the service, and that it could happen to other people. Contact the Consumer Safety Commission by letter or email by completing the electronic questionnaire on the website www.securiteconso.org.
The Consumer Safety Commission (CSC):
centralizes all the information communicated to it on accidents and everyday risks;
issues opinions intended for public authorities, professionals and interested consumers on products and services presenting risks, and proposes any measure likely to improve risk prevention;
informs the public through press releases, awareness campaigns, etc.
Warning: keep all important parts, especially the offending product.
Consumer Safety Commission
6, rue Louise-Weiss
Teledoc 312
75703 Paris Cedex 13
Mister President,
On (date), I was the victim of an accident (or) I noticed the risk caused by (indicate the model and brand of the product or service, the place and date of purchase, the lot, serial or packaging number, type of packaging or packaging, etc.), in the following circumstances (describe as precisely as possible the risk or the circumstances of the accident and its consequences, indicating how the product or service is at the origin of it; also specify the place of the accident).
The consequences of this accident are as follows (specify them: location, type and severity of the injury, attaching medical certificates if possible).
Thank you in advance for keeping me informed of the follow-up you will give to this case and please accept, Mr. President, the expression of my best regards.
(Signature) 104
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