The market order you placed was incorrectly executed. You ask your bank to regularize the transaction

 

The market order you placed was incorrectly executed. You ask your bank to regularize the transaction

 

Although you have taken the precaution of confirming your order to sell or buy in writing, an error has been made in its execution. As soon as this error is noticed, send a registered letter with acknowledgment of receipt to your portfolio manager or to any other person responsible for executing your stock market orders to obtain the regularization of the transaction.

 

If the value of the securities you had planned to buy has since increased sharply or if those you wanted to sell have on the contrary suffered a significant drop, you are entitled to claim compensation for the damage suffered as a result of the poor performance of the contract. order. A word of advice: quickly read your account statements or transaction notices, and check the accuracy of the entries made there.

 

If you cannot obtain satisfaction, write to the address: The Mediator, Autorité des marchés financiers (AMF) 17, place de la Bourse 75082 Paris Cedex 02 or on the AMF website: www.amf-france.org, Mediator section, where referral forms are available.

 

recommended letter with receipt note

 

Dear,

 

On (date), I placed an order (to sell or buy) for (number and description of the securities concerned) for an amount of (…) euros.

 

On reading the transaction notice received this very day, I note that this order was not executed according to the terms provided for in our agreement of (date).

 

So I would be obliged if you would sort out this incident by resuming the execution of my order under the conditions initially set. In order to compensate me for any damage, I ask you to take charge of any price difference noted since the day I placed the order.

 

Please accept, Madam, Sir, the expression of my best regards.

 

(Signature) 58