Home repair. You dispute a convenience store's excessively high bill
You phoned in a disaster to a home repair company. If the amount claimed by the latter seems manifestly too high compared to the work performed (time spent or type of intervention performed), or if the work does not correspond to your request, refuse to pay immediately.
When your attempts to settle this dispute amicably have no effect, you can alert the agents of the departmental directorate of population protection (DDPP) / departmental directorate of social cohesion and population protection (DDCSPP) if you consider that an offense has been committed (advertising of prices, quotes, fraud or deception, etc.).
Dear,
I hereby send you a complaint as a result of the troubleshooting intervention that your company carried out at my place on (date).
While I called you to (indicate the work requested), your employee did (indicate the repairs carried out). The invoice presented to me is grossly disproportionate to the price it would have been normal to pay.
I therefore ask you to review your invoice. (Optional: I enclose a quote from another company below for comparison.)
Without a response from you and for lack of an amicable arrangement, I will be obliged to alert the departmental directorate for the protection of populations (DDPP) (or the departmental directorate for cohesion and protection of populations [DDCSPP )] about your actions.
Please accept, Madam, Sir, the expression of my best regards.
(Signature) 82
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